Service & Sales Administrator - Brisbane - Morningside

$45,000 - $55,000
Ref: 123 Date Posted: Monday 22 Feb 2021
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One of the leading providers of lock, safe and security services in southeast Queensland. Since our inception 35 years ago, our success has been built upon a strong customer service ethic and a strong team culture. We are currently searching for a dedicated Customer Service, Sales & Inventory Administrator to join our established team at our Morningside site.

About the Role

Reporting to the Service Manager, your role will involve but not be limited to.

Duties

  • First port of call for customers when visiting our shop,
  • Assisting with product sales and service enquiries,
  • Resolving or escalating customer complaints in a timely manner,
  • Raising invoices for customer orders,
  • Cash handling and EFTPOS processing
  • Courier dispatch and receipt of stock,
  • Assisting with telephone enquiries and booking service work when required.

Skills and Experience

  • Excellent communication, a strong emphasis on providing exceptional customer service,
  • Enthusiastic and eager to learn a wide range of products,
  • Ability to multi-task in a fast-paced environment,
  • Willingness to step into other roles when required in a small business,
  • Strong attention to detail and accuracy,
  • Experience in a locksmithing or trade environment will be highly regarded, but full training will be provided to the right candidate.

Culture/Benefits

  • Permanent, full-time opportunity,
  • Morningside location, work close to home,
  • Immediate start available,
  • Interesting and varied role, opportunity to make the role your own,
  • A friendly, hardworking team.

What's on Offer: 

  • Join a small team of friendly, down to earth people,
  • Work Hours 8:30 am – 4:30 pm Monday to Friday,
  • A salary package of $45K-$55K plus superannuation will be offered to the successful candidate dependant on qualifications and experience.

Applications: 
If this role sounds like the opportunity you've been looking for, please submit your application (CV and a cover letter outlining your suitability for the role).

All applications will be treated as strictly confidential. Thank you in advance for your interest.