One of the leading providers of lock, safe and security services in southeast Queensland. Since our inception 35 years ago, our success has been built upon a strong customer service ethic and a strong team culture. We are currently searching for a dedicated Customer Service, Sales & Inventory Administrator to join our established team at our Morningside site.
About the Role
Reporting to the Service Manager, your role will involve but not be limited to.
Duties
- First port of call for customers when visiting our shop,
- Assisting with product sales and service enquiries,
- Resolving or escalating customer complaints in a timely manner,
- Raising invoices for customer orders,
- Cash handling and EFTPOS processing
- Courier dispatch and receipt of stock,
- Assisting with telephone enquiries and booking service work when required.
Skills and Experience
- Excellent communication, a strong emphasis on providing exceptional customer service,
- Enthusiastic and eager to learn a wide range of products,
- Ability to multi-task in a fast-paced environment,
- Willingness to step into other roles when required in a small business,
- Strong attention to detail and accuracy,
- Experience in a locksmithing or trade environment will be highly regarded, but full training will be provided to the right candidate.
Culture/Benefits
- Permanent, full-time opportunity,
- Morningside location, work close to home,
- Immediate start available,
- Interesting and varied role, opportunity to make the role your own,
- A friendly, hardworking team.
What's on Offer:
- Join a small team of friendly, down to earth people,
- Work Hours 8:30 am – 4:30 pm Monday to Friday,
- A salary package of $45K-$55K plus superannuation will be offered to the successful candidate dependant on qualifications and experience.
Applications:
If this role sounds like the opportunity you've been looking for, please submit your application (CV and a cover letter outlining your suitability for the role).
All applications will be treated as strictly confidential. Thank you in advance for your interest.